Privacy Policy

Xopic Banquet & Events ("we," "us," or "our") operates the website at which you are viewing this policy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or contact us about hosting an event at our venue in Chino, California.

When you submit our contact or quote request form, we collect the information you provide: your name, email address, phone number, event type, event date, estimated guest count, preferred space, and any message you include.

Like most websites, we also collect technical information automatically when you visit, such as the pages you view, your browser and device type, and how you arrived at our site. We collect this information through cookies and similar technologies, as described in "Cookies, Analytics & Advertising" below.

We use Google Analytics to understand how visitors use our website, and Google Ads to advertise our venue and to measure whether our ads lead to inquiries. These Google services use cookies to record actions such as page visits, contact form submissions, and taps on our phone number. Google may use this information to show you our ads on other websites you visit.

You can limit personalized ads at Google Ad Settings and stop Google Analytics with the Google Analytics opt-out add-on. You can also block or delete cookies in your browser settings.

We use the information you provide to:

• Respond to your inquiry and provide a quote for your event
• Schedule venue tours and communicate about your booking
• Improve our website and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We share your information only with service providers who help us operate our website and communications (such as our email delivery and website hosting providers, and the Google analytics and advertising services described above), and only as needed to provide those services. We may also disclose information when required by law.

We retain inquiry information for as long as needed to respond to you and manage your event, and we take reasonable measures to protect it from unauthorized access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. California residents may have additional rights under the California Consumer Privacy Act (CCPA).

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.